Privacy Policy
Draft, under legal review. Version 2026-10-08-draft. This text is in force for alpha accounts until counsel-approved text replaces it; when it does, you will be asked to accept the new version at your next login.
Last updated: October 8, 2026. NEXUS ("we", "our", "us") respects your privacy. This policy explains what we collect, how we use it, and your choices.
1. What we collect
Account data: name, email, username, password hash, mobile number, profile details, and role (fan, band, venue, scout). Business data you enter: venue, band, booking, contract, setlist, and contact records.
Payment data: NEXUS never sees full card or bank numbers. Stripe collects them and shares with us the last four digits, card brand, payout status, and tax identification status. For payouts, Stripe collects legal name, date of birth, address, and SSN or EIN under Stripe's own privacy policy.
Sign-in data from Google or Apple: the name, email, and identifier they provide. Uploaded media and crowd footage. Usage data: pages, actions, device and browser, IP address, timestamps. Location: the radio app may use device location for station and ad selection when you allow it.
2. How we use it
To run the service, verify your phone, match venues and bands, execute and store performance agreements, process payments and payouts through Stripe, prepare tax information returns, send booking notices by text and email, operate NEXUS Radio and its advertising, prevent fraud and enforce our terms, and comply with law.
3. Texts
We send a verification code at registration and booking-critical notices during an active booking. You can stop other texts by replying STOP. We do not sell or share mobile numbers for marketing by others.
4. Sharing
We share data with processors that run the service: Stripe (payments, identity, tax forms), our hosting provider, Twilio for texts, email delivery, and Google or Apple for sign-in. We share booking and contract details with the other party to that booking, and a scout sees the accounts they referred. We disclose data when the law requires it. We do not sell personal information.
5. Retention
Account and booking records are kept while the account is active and for seven years after a paid booking for tax and dispute purposes. Verification codes and session data expire quickly. Uploaded media stays until you remove it or revoke the media license. You can ask us to delete your account; we keep what tax, payment, and dispute law requires.
6. Security
Encryption in transit, hashed passwords, Stripe-hosted payment entry, and access limited to staff who need it. No system is perfectly secure.
7. Your rights
You may access, correct, export, or delete your personal data by writing to us. Texas residents have rights under the Texas Data Privacy and Security Act; residents of other states may have similar rights. We respond within 45 days.
8. Age
NEXUS is for adults. We do not knowingly collect data from anyone under 18, and data from anyone under 13 is deleted on discovery.
9. Changes and contact
We post the updated date at the top of this page and, for material changes, ask you to re-accept at login. Contact: support@gignexus.net. BlaineStorm, LLC, 1508 Pendleton Dr., Cedar Park, Texas 78613.